Last updated 20 September 2026
This explains what Got Game collects, why, who can see it, how long we keep it, and what you can do about it. It was written from the database, not from a template, and where something is awkward it says so.
Got Game is operated by Hype & Swagger Ltd, a company registered in England and Wales, which is the data controller for everything described here.
Hype & Swagger LtdFor anything about your data — a question, a correction, a copy of what we hold, or a deletion — email support@gotgamenow.com. That address reaches us, and it is the right one for every kind of contact. Paul Caruana is the person responsible for data protection here.
| What | Why | Who can see it |
|---|---|---|
| Mobile number | It is your login. We send a one-time code to it. | You and us. It is never shown on your profile or to another player. |
| Date of birth | To enforce the 18+ minimum. | Nobody. It is kept in a separate restricted table, and only a decade band is ever displayed. |
| Name and short name | So people know who turned up. | Any signed-in player. |
| Email address | Optional. It lets you sign in with an emailed code if you lose your number. | Not shown on your profile. |
| Profile photo | Optional. So people recognise you at the court. | Any signed-in player. |
| Bio, the level you say you are, where it came from | So games and partners suit you. | Any signed-in player. |
| Photos you add to a game | Optional. | Only people who can see that game. |
| Messages you send | To deliver them. | The people in that conversation. Not end-to-end encrypted — see §9. |
| What | Why | Who can see it |
|---|---|---|
| Your location | To show games near you and to place a game you create on the map. | Other players see a place name and a distance. See §5. |
| Games you host, join, save or leave | It is the product. | People who can see those games. |
| Clubs and crews you are in | It is the product. | Club members; your crew. |
| Results, and the level they earn you | So a level means something. | Any signed-in player, unless you turn Public skill ratings off. |
| Attendance | Whether you turned up to games where a register was taken. Counted, not voted on. | Any signed-in player, once you have at least three counted games. |
| "I'm here" at a court | So people can see whether anyone is about. | Friends see your name; everybody else sees only a number. It expires within a couple of hours and no history is kept. |
| Push notification token | To tell you when something about your game changes. | Only us. |
| Reports and blocks | Safety. | Only us. A block is visible only to the person who made it. |
| Crash reports | So we can fix what broke. | Us and Sentry — see §7. A crash report carries the error, where in the code it happened, your device model and OS version, and your account id, which is a random identifier and not your name or number. |
What we do not collect. We do not collect payment details, advertising identifiers, your IP address, your browsing, or anything from your photo library beyond the individual pictures you choose. There is no advertising SDK, no analytics SDK, no attribution SDK and no session recording in the app. Nothing tracks you across other apps or websites.
There is one third-party SDK and it is Sentry, which reports crashes. It is set up to send as little as possible: automatic personal data off, performance tracing off, session replay off. The only thing in a crash report that points at you is your account id.
Got Game can tell you which of your contacts already play. This happens only when you tap Search contacts — never automatically, never at sign-up, never in the background. If you never tap it, your address book is never read.
When you do, the numbers in your address book are turned into fingerprints on your phone before anything leaves it. We compare those against the numbers registered to accounts and show you who matched. We store nothing from this — not the numbers, not the fingerprints, not who matched and not who did not. The comparison happens inside a single query and nothing is written down. The one thing kept is a count of how many times you used the feature that day, which exists to stop it being used to test numbers in bulk, and which contains no contact data.
Something most apps would not tell you: a fingerprint of a phone number is not anonymous. There are only about ten billion possible numbers, so anyone holding a fingerprint could work back to the number by trying them all. What protects your contacts is that we keep none of them — not the fingerprinting. That is why this says "never stored" rather than "never uploaded".
Those numbers belong to other people, who have agreed to nothing. That is why they are compared and then discarded. If you would rather we did not, decline the contacts permission or turn it off later in your phone's settings — everything else works normally, and you can still add people by name.
| What | Basis under UK GDPR |
|---|---|
| Your account, profile, games, messages, clubs and crews | Contract — we cannot provide the app without them. |
| Your date of birth | Legal obligation and our legitimate interest in keeping under-18s off a service built for adults meeting strangers. |
| Location | Consent, given through your phone's permission prompt. You can refuse and set your area by hand, and you can withdraw it at any time in your phone's settings. |
| Reading your contacts | Consent, given by tapping the button and the permission prompt. |
| Reports, blocks, bans and moderation records | Legitimate interests — keeping people safe on a service that arranges for strangers to meet. |
| Crash reports | Legitimate interests — an app that crashes and never gets fixed serves nobody. |
| Push notifications about your own games | Contract. You can turn them off in the app or at the operating-system level. |
Location gets its own section because it is the most sensitive thing we hold.
You can hide from the map and from search entirely, at any time, in Settings.
Two numbers on your profile are worked out by the system rather than typed in by a person.
Your level moves when a result is recorded — on who won, not by how much. Where the number came from is always shown next to it, so a figure you set yourself reads as exactly that, next to somebody else's brought over from another platform. A level never stops you joining a game. A game can suggest a band, and you can ignore it. What a level does affect is search: if you have Public skill ratings on, somebody filtering by level can find you, and if you turn it off, they cannot.
Attendance counts finished games where a register was taken and you were on the roster. It is counted, not voted on, and it shows nothing at all until you have at least three such games. It does not stop you joining anything.
Neither of these is a decision with a legal or similarly significant effect on you, and neither is used to profile you for advertising, because we do not advertise. If you think a number is wrong, email us and a person will look at it.
We do not sell your personal data and we do not share it for advertising. We use these processors to run the service:
| Who | What they handle | Where |
|---|---|---|
| Supabase | Database, sign-in, file storage. This is where your data lives. | EU / UK |
| Twilio | Delivers your sign-in code by SMS. Receives your phone number. | United States |
| Google (Places API) | Venue search. Receives what you type and your approximate coordinates, so results near you come first. | United States |
| Expo | App delivery and push routing. Receives your push token and the text of the notification. | United States |
| Apple and Google | App distribution and push delivery. | United States |
| Sentry | Crash reporting. Receives the error, the code location, your device model and OS version, and your account id. | United States |
Transfers outside the UK. Several of those are in the United States. Where personal data leaves the UK we rely on the UK Addendum to the European Commission's standard contractual clauses, or on the UK–US data bridge where the provider is certified under it. If you would like to know which applies to a particular provider, ask us.
We will also disclose data where the law requires it, or where it is necessary to protect somebody's safety.
We would rather be plain than reassuring here.
Settings → Account settings → Delete account — your profile disappears from the app immediately and the account is erased after 30 days. The delay is so you can undo an accidental deletion and so any open safety report can be dealt with. Undoing it is the Keep my account button on that same screen; signing back in does not cancel it on its own.And one fingerprint, if you were banned. If we ban an account for abuse we keep a one-way fingerprint of the number it used, so that deleting the account does not clear the ban. Plainly: we erase you, and we keep one thing that cannot be read back, so that a ban cannot be escaped by asking to be erased.
It is used for that single check and nothing else — never to identify you, contact you, match you against contacts, or link you to another account. It is produced with a secret key that never leaves our server, without which the value is useless even to somebody who obtained the whole list. If the ban is lifted it is destroyed. If you have not been banned, we keep nothing about your number after deletion.
If you want something removed sooner than any of this, email support@gotgamenow.com and say so.
Under UK GDPR you have the right to be told what we hold about you, to get a copy of it, to have it corrected, to have it erased, to object to or restrict how we use it, and to have it given to you in a portable form.
Several of these you can exercise yourself, immediately:
Settings → Edit profile.Settings.Settings, or at the operating-system level.Settings → Account settings → Delete account.For the rest — a copy of your data, a correction we cannot make ourselves, an objection, or a restriction — email support@gotgamenow.com. There is no download-my-data button in the app yet, so a copy is something we put together by hand when you ask. We will respond within one month.
If you are not happy with how we have handled it, you can complain to the Information Commissioner's Office at ico.org.uk, or on 0303 123 1113. We would rather you told us first so we can put it right.
Got Game is for adults. The minimum age is 18, your date of birth is checked at sign-up, and the check is enforced by the database rather than only by the sign-up screen. We do not knowingly collect anything from anybody under 18. If you believe somebody under 18 has an account, email us and we will deal with it.
gotgamenow.com is a plain set of pages. It sets no cookies, has no analytics, and runs no tracking of any kind — there is nothing here to opt out of.
The one thing it collects is the email address you type into the early-access form, which is stored so we can tell you when the app opens where you play. We use it for that and nothing else, we do not pass it on, and you can have it removed at any time by emailing support@gotgamenow.com. The lawful basis is your consent, given by submitting the form.
The page loads its typefaces from Google Fonts, which means your browser makes a request to Google and Google sees your IP address in the course of serving them. Nothing else on the page talks to anybody but us.
If we change this in a way that materially affects you, we will tell you in the app before it takes effect. The date at the top is always the current version.
Email support@gotgamenow.com for anything at all — questions, corrections, a copy of your data, a complaint.
Hype & Swagger Ltd